Session Code: THS3072
Presenter(s): Virag Shah
Company(s): ServiceNow
Abstract: Agents have fewer frustrations and solve problems faster when their desktop is streamlined, with all the right details on a single screen and potential answers suggested by machine learning. With Agent Workspace, agents have all the information they need to work efficiently. Attend this session to learn how Agent Workspace makes agents' work easier and speeds customer resolutions.
