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Session Code: THS1311

Presenter(s): Robert Miller

Company(s): ServiceNow

Abstract: Learn how ServiceNow uses delegated development to provide a faster time to delivery for applications. Delegated development allows designated users without a system admin role to develop or deploy applications on the Now Platform. Application-specific admins or the system-level admins, can delegate application development to designated developers at the application level. They can also delegate deployment tasks (application publishing, first-time installation, or update) to developers or non-admin users, such as Change Management personnel. We delegate deployment tasks to specific users at the application level, or through assignment of specific user roles at the instance level. This flexibility results in faster time to delivery, and flexibility for business users.