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Session Code: BRE3157

Presenter(s): Don Tierney, Karen Goslin, Kristin Peters

Company(s): ServiceNow, Partners Healthcare, ChristianaCare

Abstract: In healthcare, improving employee, clinician, and medical staff experiences can directly impact the delivery of care, brand perception, and corporate performance. Staffing, growth, and retention are all critical factors for success. HR can play a pivotal role in transformation by making it easier to attract, hire, manage, develop, and retain the best talent to serve patients and the community. Join this session to hear from customers about the strategies they have deployed to create better onboarding experiences, the challenges they've faced, and key lessons learned that are helping clinicians spend less time on repetitive tasks and more time on what really matters—patients.