Session Code: BRE1589
Presenter(s): Patrick Dietzel, Mitch Stutler
Company(s): Huntington National Bank, VividCharts
Abstract: Imagine a set of reports that showed you your future tech debt, the scheduled refresh dates for eliminating that tech debt, and the responsible groups for the impacted assets. Huntington Bank did just that to reduce future tech debt risk by up to 90%. Learn how they utilized real time data visualizations in ServiceNow to manage asset refresh, eliminate tech debt risk, and use CMDB data to confirm budget line items, all while reclaiming 5 days per month of manual reporting time.
