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Session Code: BRE1808
Presenter(s): Jean-Marc, Ravindran, Stefan
Company(s): Cognizant, Cognizant, Swiss Re Management Ltd
Abstract:
Swiss Re, one of the world's leading reinsurers, has been an avid consumer of the ServiceNow platform for the past eight years. The company embarked on a journey to transform its customer and employee experience while maximizing business value. Join this session and hear from Swiss Re their evolution into Enterprise Service Management— from IT workflow to Customer workflow. Also, gain valuable insights on the business side of the story— how to make this transformation fly and see the next level in improving employee experience "to the stars and beyond. “
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