Differentiate attachment deletion by permissions

Potemi
Tera Contributor

‎12-21-2023 05:03 PM - edited ‎12-21-2023 05:04 PM

I can attach files to records in a table, but can I distinguish between who can and can't delete attachments? Currently, we are considering whether it is possible to manage the delete attachment button by user role.

Potemi_0-1703207049773.png

 

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Harish KM
Kilo Patron
Kilo Patron

‎12-21-2023 05:32 PM - edited ‎12-21-2023 05:33 PM

Hello @Potemi Check below URL for example. You need before-delete business rule on attachment table and have conditions and script has shown in below URL

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0825743

 

or you could go for delete ACL on attachment table as well

Regards
Harish
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