Feedback on the KNOWLEDGE 2022 virtual experience

[Jennifer D]

Very dissappointed to learn that virtual conference attendees cannot hear or access the same content that in-person attendees can. I have found no way to network live with others virtually or to listen to any live keynote speakers. The KNOWLEDGE virtual experience is nothing more than pre-recorded videos that could or should be available anytime. They aren't even tied to the conference. Highly dissappointing and really a point-less experience.

[Kurt Smith]

Hi Jennifer,

We created our content strategy for Knowledge, one of the pillars we focused on was what content worked best on-demand and what content worked best live. We believe that digital content is here to stay and that digital content should be available on-demand for an unlimited time. There will be content added to the digital platform from all four of our May Knowledges including the Las Vegas keynote. We also made the decision this year not to charge for access to the entire digital library. Access to the in-person content requires a full conference pass for which there is a fee. By the time we get to June, there will be approximately 500 videos for you to watch on-demand.   

[anishamindr]

Thank you for sharing your feedback on the Knowledge 2022 virtual experience! We're grateful for your input, as it helps us refine and enhance future events. Your feedback plays a key role in improving the overall experience and ensures that we address areas that matter most to our attendees.

As part of our ongoing commitment to customer feedback management, we systematically review all comments, suggestions, and concerns to make data-driven improvements. By actively engaging with your feedback, we can continue to deliver a more seamless and valuable experience. Whether it’s refining event content, adjusting the virtual platform, or enhancing interactive features, every piece of feedback guides our future efforts.

We encourage everyone to keep sharing their thoughts and experiences—your input is vital to our success, and we look forward to making Knowledge 2023 even better!