Flow Error: Invalid target record for notification

jander
Kilo Contributor

Hello,

I have recently taken over the task of trying to administrate service now. The last person created a flow that appears to error every time with "Invalid target record for notification" on the Notification: Hardware Delivert Incoming action. Due to this error an SCTASK is never created. What is interesting is if I open the Flow, click Test and enter the RIT the test completes and it pushes through the SCTASK with no error.

find_real_file.png

I am new to the platform so if you could please be detailed with steps required for any suggestions you might have.

 

Thanks very much!

24 REPLIES 24

Isaac Vicentini
Mega Sage
Mega Sage

Are there input variables in this action? Are these variables being filled in?

 

For complete flow desginer log information, access the property "com.snc.process_flow.reporting.level" and set value "TRACE"


Best regards,

Isaac Vicentini
MVP 2025 ✨


If my answer was helpful, mark it as Helpful or Accept as Solution.

Not sure where I can find if this has variables or not.

 

Looks like that is set?

find_real_file.png

This "Notification: Hardware Delivery Incoming" action has how many steps? Can you print these steps here?


Best regards,

Isaac Vicentini
MVP 2025 ✨


If my answer was helpful, mark it as Helpful or Accept as Solution.

Looks like just one?

find_real_file.png