Anchor button is not adding in the HTML editor (Paris version)

Mae
Tera Contributor

I'm trying to add the Anchor button from the HTML editor but it wont appear. I'm in the Paris version (personal instance). I added anchor in the glide.ui.html.editor.v4.toolbar.valid.buttons and glide.ui.html.editor.v4.toolbar.line1 but still not showing. Please help. Thank you!

5 REPLIES 5

kimreverman
Tera Guru

What are the values that you put in the properties?

Mae
Tera Contributor

Hi Kim,

 

Here are the values I have:

find_real_file.png

find_real_file.png

 

Thanks in advance!

Mae

Hi, 

Did you manage to find a solution to this? I'm having the same issue.

It seems that the html editor on Knowledge Articles (Translated HTML field) is different than in other areas such as KB Submissions (HTML field).

Updating the properties for the valid icons as detailed above by Mae works for the KB Submission form, but not the Knowledge Article form...several other icons are also in a different order.

 

KB Submission:

find_real_file.png

 

KB Article

 

find_real_file.png

Carl-Johan
Tera Expert

At least I found a workaround which is working.

If you go to the Knowledge Article form and choose Configure Dictionary for the HTML field

find_real_file.png

Then choose the Advanced View, so you are able to see the Attributes field

If you remove the content of the Attributes field - or at least remove the toolbar settings in the field, it seems that it is using the default settings from the system properties instead - and then the anchor icon will be visible.

 

find_real_file.png