Flow Error: Invalid target record for notification

[jander]

Hello,

I have recently taken over the task of trying to administrate service now. The last person created a flow that appears to error every time with "Invalid target record for notification" on the Notification: Hardware Delivert Incoming action. Due to this error an SCTASK is never created. What is interesting is if I open the Flow, click Test and enter the RIT the test completes and it pushes through the SCTASK with no error.

I am new to the platform so if you could please be detailed with steps required for any suggestions you might have.

Thanks very much!

[Isaac Vicentini]

In your flow, when this action is called, is the input parameter filled in?

Click on the action that is called from flow and see if there are any parameters to be filled

[jander]

Sorry I'm not sure I follow exactly - here is the entire flow operation that failed.

[joshvanharn]

Can you post the details of the Notification showing at least the "table" and the "send when" fields? (You should be able to find it under System Notification > Email > Notifications) 

[jander]

This is the closest to it I could find. I was expecting a notification titled "Hardware Delivery Incoming"

[joshvanharn]

This is the right one, as you can see the name of it is the same as in the flow. The weird thing is, that this all seems perfectly fine. Could you check to see if the (i) - reference for the "notification" is actually showing you info from this notification?

This item:

And can you also post the flow from when it worked, executing manually?

Based on the error message, I would've expected there to be an issue with the sc_req_item you are 'feeding' the notification, but it seems to be a complete record and of the right type (table) for this notification.