Functional document - Major incident management & Change

[anupsad]

Hi all,

Can any one help me with providing functional document for Major incident managent and change management. We are implementing ITSM in our organisation 

[Alessandro Alme]

Hello, @anupsad.

The Now Create provides these documents:

- Major Incident Management Process Guide

- Major Incident Management - Process Workshop Presentation

- Change Management Process Guide

- Change Management - Process Workshop

You can search for other assets using this link.

Important: Access links require login to Now Create.

Thanks,

Alessandro.