Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Now on Now: How we stopped being reactive and instead are driving operational efficiencies and insights for infrastructure

Not applicable
‎05-25-2021 09:30 PM

Session Code: THS1062

Presenter(s): Sanjeev Nair

Company(s): ServiceNow

Abstract: For many organizations, IT Operations can quickly become reactive and do not allow teams to remain efficient. As a result, incident response times suffer, SLA’s are violated, and services get impacted resulting in missed commitments. The usage of the ServiceNow IT Operations Management platform allows our teams to work intelligently by gaining visibility across hybrid cloud infrastructure and apps, maintaining service health, and optimizing cloud delivery and spend. See how our teams have transformed into a proactive and more efficient organization with the power of our platform. As a result, our teams have reduced major incidents and have saved 2500 hours/month through automation and AIOps.

0 Helpfuls
  • 320 Views