how to download kb article with images in pdf
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‎05-20-2021 08:55 AM
I want to export a KB article and it is having images, But when i exported using PDF that KB article was downloaded but images not added to that attachment. Please let me know how can i achieve this.
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‎05-20-2021 11:14 AM
Refer below links
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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‎06-11-2021 02:46 PM
Hello Gopinadh,
1. Open the knowledge article which you want yo export as pdf.
2. Go to the System Settings gear icon(Right-top corner) > Click on "Printer friendly version".
3. Clicking on this will open a new window with the details of the KA. Click on the "Click to Print" button.
4. Save as Pdf when the Print window opens.
Regards,
Shweta
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‎08-01-2021 11:34 PM
Hello Gopinadh,
If my answer helped you, could you please mark it as correct?
Thank you,
Shweta