k14 iOS app from apple appstore refuses login - my mistake or is it just too early?

[mhehn]

Hi everybody,

I just downloaded the knowledge14 iOS app from the apple appstore - great, but I can't login. It refused my username and/or password.

Is it just too early or do I have to register somewhere?

Thanks,

Mathias.

P.S.: Is this the right forum for this question? If not, please point me to the correct place, thanks.

[Kumar Tella · Accepted solution]

please use K14 registration login name(email) and pwd to login, not community credentials.

[mhehn]

Thanks, using the k14 registration Email it works (not with the Community password) ... Great answer, you saved my Day 🙂

[Kumar Tella]

You are welcome. See ya at K14.

Thanks

Kumar Tella

Reed Elsevier - Technology Services

Sr. Software Engineer

kumar.tella@reedelsevier.com<mailto:Kumar.tella@LexisNexis.com>

Phone: 937-247-1726

Mobile: 937-344-9485

Fax: 937-865-6852

[dfjdejulio]

Still not working for me.   I can log out and in to the "agenda builder" on the conference site, but still cannot log into the app.

Does the app have different password requirements than the web site?   Is there a lag time when a password is updated on the web before the app will see new credentials?

[dfjdejulio]

It was lag.   Working now.