k14 iOS app from apple appstore refuses login - my mistake or is it just too early?

mhehn
Tera Contributor

Hi everybody,

I just downloaded the knowledge14 iOS app from the apple appstore - great, but I can't login. It refused my username and/or password.

Is it just too early or do I have to register somewhere?

Thanks,

Mathias.

P.S.: Is this the right forum for this question? If not, please point me to the correct place, thanks.


1 ACCEPTED SOLUTION

please use K14 registration login name(email) and pwd to login, not community credentials.


View solution in original post

15 REPLIES 15

mhehn
Tera Contributor

Hmm, still doesn't work for me ... well, I'll try later again


Thanks for all the feedback! Yes, this app is great (the few milliseconds I can see it before the login prompt shows up I can't pass yet 😉




Mark Laucus
Giga Guru

Just installed it on my Android and it works great.   Note to find the application it was easier to search for ServiceNow then for Knowledge 14.


What password and user name did you use?   I can't get in.   I tried my community username and the agenda builder one.


Please use K14 login name and pwd, not community credentials.



Thanks


Kumar Tella


Reed Elsevier - Technology Services


Sr. Software Engineer


kumar.tella@reedelsevier.com<mailto:Kumar.tella@LexisNexis.com>


Phone: 937-247-1726


Mobile: 937-344-9485


Fax: 937-865-6852


Kumar Tella
Mega Expert

Installed it on my iPhone and able to login. Looks nice. it's so handy with my agenda, maps, attendee list and other details. Very nice.