K24 Mobile App

kerr_jamese
Tera Contributor

Hey everyone. I am registered for K24 and am trying to setup the K24 mobile app on my phone. It asks for email address which I give and it says that I am not registered. How can we look into this and find support?

 

James

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kerr_jamese 

 

I tried the same last week and it did not work but this week when i tried it worked for me. I know, it is seems a known issue and many participants are impacted due to this. Try to log a case to event team under FAQ.

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Dr. Atul G. - Learn N Grow Together
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Paul Porter
Tera Expert

Did you open a case with conference support? They're very helpful.

Thanks. I have not. I looked for contact information and wasn't able to find anything.. Do you know how to contact them?

I was able to find the support site