Lists and Filters Task

NagaPrathyK · ‎08-08-2025

Hi,

In list and filter task, where I need to change the status to in progress for the priority 1-critical task, they are already labelled as in progress and even if I validate the task it is getting failed. Can you help on this.

Thanks,

Prathyusha.

Dr Atul G- LNG · ‎08-08-2025

Hi @NagaPrathyK

https://www.servicenow.com/community/training-and-certifications/welcome-to-servicenow-course-lists-...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎08-12-2025

can u provide the instructions?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎08-08-2025

Hi @NagaPrathyK

https://www.servicenow.com/community/training-and-certifications/welcome-to-servicenow-course-lists-...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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NagaPrathyK · ‎08-12-2025

The problem is that, the priority 1-critical tasks are already marked as In progress and even after changing the INC0000055 catergory as software it still throws the same error.

Dr Atul G- LNG · ‎08-12-2025

can u provide the instructions?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Lists and Filters​ Task

Lists and Filters Task