my task number is not visible in side chat bar when i signed in

bumi1
Kilo Contributor

Not able to see my task (example:SCTASK0125253) on the side chat bar this morning when I signed in.

Could anyone help me why this happened and how to fix the issue.

 

Thanks in advance

2 REPLIES 2

Voona Rohila
Kilo Patron
Kilo Patron

Hi bumi

try seraching SCTASK0125253 in global search and check the results.

find_real_file.png

Can you share few screenshots?

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

It is not showing in toggle connect sidebar