Problems in the body of the email when attaching to the registration

lucasjt
Tera Contributor

Hey guys.

I have a request from a client, where he wants a flow to be created with Inbound Email. This flow will create an incident.

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I made an Action to attach the email to the incident.

lucasjt_1-1712842868739.png

So far so good. The problem is that the attached file (.eml) is cutting off the body text of the email.

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Does anyone know what can it be?

1 REPLY 1

bammar
Kilo Sage
Kilo Sage

Not exactly sure but i think at some point you have to get the sys_id of the email record the attachment is meant to be attached to.