Want to learn service now from scratch.

[diva20]

I am switching domain to ITSM and want to learn service now from scratch.I have only end user experience in this tool.Please guide me how to start.

There are thousands of videos on youtube but its confusing me.

I have created a developer instance for myself and reading the snow wiki for now.

[sergiu_panaite]

You can start here:

https://developer.servicenow.com/app.do#!/lp?v=jakarta

[Vijay Talupula]

Hi Divya,

As a warm up before kickstart your learning (From the link mentioned above by Seriru), I would suggest going through the below link also would give some basic level tool navigation knowledge.

ServiceNow Online Learning Courses

[nehajoshi1]

Hi tvijay,

thanks for sharing Vijay . Can you please help me with Service Portal links.

[dvp]

Here are some good collections by b-rad

Adventures in Service Portaling: Introduction and Resources