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‎04-17-2024 01:53 PM
I just noticed that one of the sessions I signed up for seems to have been cancelled but it is still showing up in My Agenda. Can our Agendas be updated if a session is cancelled so we know to sign up for something else or make plans for that time slot? As much as possible, I want to make the most of my Knowledge experience and having an updated and accurate agenda will help a great deal.
Solved! Go to Solution.

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‎04-17-2024 11:00 PM
Seems like yes. I just got an email that for a session from my agenda being cancelled.
Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024
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‎04-18-2024 10:42 AM
Hi Nia,
There were a couple of sessions that got canceled, but a couple of steps had not been completed so the sessions remained on My Agenda. Everyone has been alerted to the cancelation protocol, so you shouldn't see that moving forward. Sorry about that!
Cheers,
Ally

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‎04-17-2024 11:00 PM
Seems like yes. I just got an email that for a session from my agenda being cancelled.
Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024
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‎04-18-2024 04:44 AM
Hi @Nia McCash
Yes , agenda will be updated but if you moved agenda to outlook, then might be manual synch is required.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-18-2024 04:59 AM
It sounds like some folks got an email, but I did not get an email... but when I went to look, one of my trainings I signed up for was gone.

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‎04-18-2024 07:13 AM
After I posted this, I sent an email to snevents@servicenow.com just in case they missed this post. They responded quickly to my email and took action. Thanks to the snevents folks for looking after this so quickly.
@DChandlerKy , if you're searching for the email (perhaps in junk), the email I received was from Knowledge 2024 Content Team <marketing-reply@servicenow.com>, subject line: A Session for Knowledge 2024 Has Been Cancelled