Legal Service Management?

[kensizemore-dis]

Hello SNUG community,

Looking to connect with Enterprises, preferably larger in size but open to all, utilizing ServiceNow's Legal Service Management module for your legal teams. It appears as though SN has made a decision to move this product into maintenance mode, will leave the definition of maintenance mode to SN, so interested if other organizations are utilizing and have matured by building custom applications.

Conversations will likely include utilization of the module for basic legal request fulfillment as well as potential utilization of Legal Service Management and Security Incident response for work such as eDiscovery and Legal Holds. Look forward to potential discussions.

[karen_murtagh]

Hi Ken.

We have a couple customers in SoCal for whom we implemented Legal and are using it to great success.   Both are a bit smaller than Disney but I'd be happy to put you in touch.   You can reach me at 720-934-9123 or karen.murtagh@alcortech.com.

Karen

[trishjohnson]

Hi Ken! We've just built our first Legal Cases for service management in the Legal App for BD. Go live is Sep 4th. Have not reached the discussion on security incident response yet. But Case a management roadmap has been fully planned out.  

[Nupur Patel]

Hello Ken,

It's been a long time since you have posted this question but..

If you are still looking for a solution to modernize legal workflow, there is a ready-to-use ServiceNow App - Aavenir Contractflow available on ServiceNow App Store to enable legal service delivery with additional features. 

To know more about Aavenir Contractflow - Click Here 

To learn how Aavenir Contractflow extends the value of legal service management module - Download this Datasheet 

Feel free to email me for more details.

I would be happy to schedule a demo/discovery call with our product director.

Regards,

Nupur Patel

nupur.patel@aavenir.com