How do i create "related links" in standard change template where i can find risk assessment? ... View more

Hello SNUG Members!   We look forward to seeing you tomorrow at the Maryland SNUG! There's still time to register for the event. Share with your colleagues and spread the word!    Parking: Please park in the San Martin Garage in the San Martin Center located at 3500 San Martin Dr. See below for walking directions on how to get to the SNUG from the parking garage.                      Agenda:  PRE-SNUG Optional Workshop  09:30 am Check-in and Breakfast  10:00 am Crafting Workspaces Like a Pro Workshop | Maria Gabriela Waechter, ServiceNow (laptop required) SNUG  11:30 am Lunch and Networking  12:30 pm Welcome and Introduction  12:35 pm Customer Presentation - Utilizing ServiceNow as a Digital Business Platform | Susan Reed, Space Telescope Science Institute 01:05 pm ServiceNow Presentation- What's New in Agent Experience | Dexter Chan, ServiceNow 01:45 pm Break 02:00 pm Sponsor Presentation - How Teradata Drives Efficiency & Compliance in GCC and Commercial Instances | Mikey Hoffman, xtype 02:30 pm Customer Presentation - Protecting Maryland Courts via ServiceNow | Kathryn Piccinini, Maryland Judiciary  03:00 pm Q+A and Open Discussion 03:15 pm Happy Hour    See you there! ... View more

Hello SNUG Members!   We look forward to seeing you next week at the Maryland SNUG in Baltimore. There is still plenty of time to register for the event. Share with your colleagues and spread the word!   Additionally, we are looking for another customer presenter to add to the agenda. Customer presentations are 30 minutes in length and the perfect opportunity to share a best practice or use case. We are not looking for perfection, just participation! Please reach out to julia.vitale@servicenow.com if you are interested in doing a presentation.    Current Agenda:  PRE-SNUG Optional Workshop  09:30 am Check-in and Breakfast  10:00 am Crafting Workspaces Like a Pro Workshop | Maria Gabriela Waechter, ServiceNow SNUG  11:30 pm Lunch and Networking  12:30 pm Welcome and Introduction  12:35 pm Customer Presentation - Utilizing ServiceNow as a Digital Business Platform | Susan Reed, Space Telescope Science Institute 01:15 pm ServiceNow Presentation- What's New in Agent Experience | Dexter Chan, ServiceNow 01:45 pm Break 02:00 pm Sponsor Presentation - How Teradata Drives Efficiency & Compliance in GCC and Commercial Instances | Erik Grap, Xtype 02:30 pm Need Presenter 03:00 pm Q+A and Open Discussion 03:15 pm Happy Hour   It's going to be a great event!   ... View more

Hello SNUG Members!    We are excited to be hosting the Maryland SNUG on June 26th at the Space Telescope Science Institute!   We are still looking for customer presenters for this event and would like to spotlight as many customers as possible, so if you are interested in presenting, please email julia.vitale@servicenow.com. To learn more about ways to participate, you can view the SNUG Participation Guide.     Additionally, we are still looking for a partner sponsor for this event. If you are interested in sponsoring, please email julia.vitale@servicenow.com    SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey. You will have the opportunity to network with your peers during breaks, lunch, and afternoon drinks.      We will have an optional pre-SNUG Crafting Workspaces Like a Pro workshop beginning at 10:00 AM. Check-in for the workshop will begin at 9:30 AM, and check-in for the SNUG will begin at 11:30 AM.    Join us for Crafting Workspaces Like a Pro: a Hands-on Learning Adventure Lab beginning at 10:00 AM. After this workshop, you will leave equipped with: - Practical experience in Workspace customization, mastering UI Builder tools and techniques. - Skills needed to efficiently manage and tailor Workspaces to organizational requirements.    AGENDA (tentative)   PRE-SNUG Optional Workshop  09:30 am Check-in and Breakfast  10:00 am Crafting Workspaces Like a Pro: a Hands-on Learning Adventure Lab SNUG  11:30 pm Lunch and Networking  12:30 pm Welcome and Introduction  12:45 pm ServiceNow Presentation  01:15 pm Customer Presentation - Space Telescope Science Institute  01:45 pm Break 02:10 pm ServiceNow Presentation  02:40 pm Customer Presentation - Looking for Presenters! 03:10 pm Open Discussion/Q+A 03:20 pm Happy Hour and Networking Get ready to leave energized to make work, work better!     Register now to secure your space and keep updated as the agenda grows!    We look forward to seeing you there!    ... View more