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Hello,
We are an information technology company based in Montreal; we specialize and exclusively work only on ServiceNow Cloud services and products. We manage, evolve and adapt ServiceNow applications. We also develop and integrate ServiceNow with anything via Web Services and custom applications.
At HGConcept, we emphasize results by leveraging our practical concepts and designs, based on experience and best-practices. We specialize in managing, administering and assisting our ServiceNow clients with their day to day operations, and evolving their business offerings by applying our tangible approach and proven mantra.
IT SERVICE MANAGEMENT
- Asset Management, design and strategy
- Service Asset & configuration Management
- Change and Release Management
- Incident Management & Problem Management
- Request Fulfillment and Service Catalog
- Service Portal
IT OPERATIONS MANAGMEMENT
- Assessments & Road-Maps
- CMDB Design and strategy
- ServiceNow Discovery
- ServiceNow Orchestration
- Custom Integrations
- Event Management, correlation intelligence
- Integration with Monitoring products
- Service Design and Mapping
- Process Design and Automation
For more information, we can be reached at: Hichem@HGConcept.com
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