How do I add a source table for a question’s options in a catalog builder

Pathikritsg
Tera Explorer

‎01-07-2025 12:28 AM

I am trying to create a choice type question in SNOW catalog builder. Have selected Dropdown (values from a table) option. However, when I try to add the options in additional details, it only shows the existing source tables in the table field. I’m looking forward to add a new table (probably excel file) but not getting the option. Appreciate any help!

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MaheshkumarT420
Tera Contributor

a week ago

 

In ServiceNow, dropdowns that use “values from a table” can only reference tables already defined in the ServiceNow database schema.

You cannot directly upload an Excel file and expect it to appear as a selectable table in the catalog builder.

To use external data (like Excel), you would first need to import the file into ServiceNow (via Import Sets or IntegrationHub) and create a proper table. Once that table exists in the system, it will appear in the dropdown list of available source tables.

Without this step, the catalog builder will only show the pre-existing tables.

 

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