How to start Service now developer journey

raghavendrap
Kilo Contributor
 
8 REPLIES 8

abirakundu23
Mega Sage

Hi @raghavendrap ,

This is good time to start ServiceNow developer journey. Multiple good resources like Product documentation, Now learning course, Video, ServiceNow community article. 
Parallelly do practice in your PDI whatever you are learning from different sources.  

1.Register PDI where you can play around whatever you are learning:

ServiceNow Developers

2.Visit Now learning portal for any ServiceNow courses:

LXP Search - Now Learning (servicenow.com)

3. Follow ServiceNow community:

Home - ServiceNow Community

4. Learn Java script:

Learn MORE JavaScript on the ServiceNow Platform - ServiceNow Community

Scripting in ServiceNow Fundamentals - Now Learning

5. Start learning Basic development Area: a.Client-Side script: client script, UI policy, Server-side script: Business Rule, script Include, Schedule job, Data policy, UI action as a client side or server side.

ACL for access purpose, Notifications, Workflow & flow designer for any automatic action, Update set, Table & fields,

Service catalog item, Record Producer, Order guide.
b. For data visualization Report, Dashboard.

c. For data loading in a system instead of manual action: Transform map, staging table, Transform map script, Robust Transform map.

d. Start learning Integration for integrate data b/w ServiceNow with other 3rd party application.
e. Start learning Service Portal: Page, Widget, Portal creation.


Please mark helpful & accept answer its worthy for you.

 

Manikanta_Sanga
Tera Expert

Tip for the day.. 🕵‍♂️ !!! hashtag#ServiceNow hashtag#Beginners hashtag#ServcieNowAdmin hashtag#ServiceNowDeveloper - Aspirants!!!

If you'd like to start your career with ServiceNow Technology(A platform of platforms), start learning ITSM (IT Service Management) among all the product lines being offered from ServiceNow! The underlying platform archtecture is almost the same, core componenets (such as Client/Server side development components) will never be changed! Start with Administration & aim for development! within ITSM, all you have to focus is 5 major applications as mentioned below,
1) Incident Management
2) Problem Management
3) Change Management
4) Knowledge Management
5) Request Management (simply call it as "Service Catalog") -- all the best! 💪 👨‍💻


https://www.linkedin.com/posts/manikanta-sanga-56238828b_servicenow-beginners-servcienowadmin-activi...

Happy Learning,
Manikanta Sanga

abirakundu23
Mega Sage

Hi @raghavendrap,

Hope my previous answer was clarified your queries.

Please mark helpful & accept answer if worthy for you!!

It will be helpful for other community members as well.

abhijeet_dudhal
Tera Contributor

Initial Overview (1-2 Weeks)
Goals: Understand the basics of the platform, navigation, and core concepts.

Activities:

ServiceNow Fundamentals: Take the free online course provided by ServiceNow.

Explore the Interface: Use the developer instance to familiarise yourself with the user interface and basic functionalities.

Time Commitment: 1-2 hours daily.

 

Basic Configuration and Administration (2-4 Weeks)
Goals: Learn how to configure and manage the basic aspects of ServiceNow.

Activities:

ServiceNow Certified System Administrator (CSA) Course: Enroll in a CSA course (available online on platforms like Udemy or ServiceNow training).

Hands-On Practice: Perform exercises related to user management, creating tables, forms, and lists, and basic scripting.

Developer Instance: Continue using the free developer instance to apply what you learn.

Time Commitment: 1-2 hours daily.

 

Intermediate Topics (4-6 Weeks)
Goals: Gain deeper knowledge in specific ServiceNow modules like ITSM, ITOM, or HR Service Delivery.

Activities:

Module-Specific Courses: Enroll in intermediate courses focusing on modules relevant to your career interests (e.g., IT Service Management, IT Operations Management).

Projects: Start working on small projects or case studies to apply your learning.

Community and Forums: Engage with the ServiceNow Community for support and additional learning resources.

Time Commitment: 1-2 hours daily.

 

Certification Preparation (2-4 Weeks)
Goals: Prepare for and pass the ServiceNow Certified System Administrator (CSA) exam.

Activities:

Review Course Material: Revisit the CSA course content and take practice exams.

Practical Application: Ensure you can perform all the tasks outlined in the exam blueprint in your developer instance

Study Groups: Join study groups or forums to discuss topics and clarify doubts.

Time Commitment: 1-2 hours daily.

Total Estimated Time

Approximate Duration: 2-3 months with consistent effort and daily study.

 

 

Tips for Success

Set Clear Goals: Define what you want to achieve each week and track your progress.

Use Quality Resources: Stick to reputable courses and materials, such as those provided by ServiceNow or experienced instructors on platforms like Udemy.

Hands-On Practice: The best way to learn ServiceNow is by doing. Use the developer instance extensively to practice.

Engage with the Community: Participate in the ServiceNow Community, ask questions, and learn from others' experiences.

Stay Consistent: Consistent daily study and practice will yield the best results.

 

 

Please hit helpful if it adds value to you!
Thanks,

Happy Learning,
Abhijeet Dudhal