Write a before insert & update business rule with condition as "caller_id" is populated, thenif false - abort the action within BRif true - follow notification process - trigger an event, send the notification on.
Hey Juli,I think the below link helps you with some information on how CSDM is foundationally helping CIs be wokring, the approach to deal with CSDM approach, what is and what is not. https://plat4mation.com/blog/5-steps-to-make-your-csdm-crawl-phase...
That will obviously help you to stand out, if you have linked in profile, please reach out to him by clicking on the link below, he has requirement to hire 2-6 years candidates. https://www.linkedin.com/in/singhsta/
Tip for the day.. ♂️ !!! hashtag#ServiceNow hashtag#Beginners hashtag#ServcieNowAdmin hashtag#ServiceNowDeveloper - Aspirants!!!If you'd like to start your career with ServiceNow Technology(A platform of platforms), start learning ITSM (IT Service ...
