Scott Tuck, our SNUG Leader for Nashville, has moved from his role and decided to join the team at ServiceNow! We are now looking for a new SNUG Leader (or Leaders) for Nashville. Please join me in congratulating Scott on his new role - THANK YOU Scott for all you have done to support the SNUG community in Nashville!
SNUG Leaders must be employed by a ServiceNow customer and not employed by a ServiceNow partner.
Here is a snapshot of the role of the SNUG Leader:
- Participate in planning calls to ensure events are aligned to the needs of the SNUG community including dates, venues and topics
- Help identify customer speakers
- Assist in getting hosts, and suggest potential venue locations
- Gather broader feedback on the needs of the group
- Emcee at meetings if possible
- Promote online community involvement by posting questions and blogs to encourage an on-going dialog with community members
- The time commitment is roughly 1-2 hours/year for event planning and 6-8 hours attending the event if possible!
The ServiceNow team manages:
- Invitations and registrations
- Meeting planning and coordination
- Venue and catering costs
SNUG Leaders play the important role of helping us ensure that members get the most value from attending SNUG meetings and to keep the conversation going by participating in the on-line SNUG community. The planning and execution of the event is managed by ServiceNow.
SNUG Leaders play an elevated role within the community and receive special recognition at SNUG meetings, on-line, and at Knowledge. If you are attending Knowledge this year and would like to learn more, please stop by the Community area of the Expo to inquire.
I have attached the Customer Participation guide as reference that explains the role further along with best practices for SNUG Leaders.
If you are interested, please send an email to tracy.obrien@servicenow.com or respond to this post in on the community. Please share more about your experience with ServiceNow and why you’re interested in being a SNUG Leader for Nashville.
Tracy O'Brien -ServiceNow
