Hi everyone, hope you're doing well!   I’m currently working on a ServiceNow application development and I’m in need of some hands-on guidance to move forward effectively. The app involves features like: Scoped application development Custom forms and UI policies Approval workflows (Flow Designer)   Dashboards and role-based access   Multi-user login with data separation (student/admin roles)   I’m looking for someone who could guide me through certain design decisions, troubleshoot issues, or even walk me through the right approach in areas I might be going wrong.   If anyone here is open to providing mentorship, answering a few questions, or just pointing me in the right direction through a quick call or chat — I’d be incredibly grateful.    Please feel free to connect or drop a reply — your help can really make a difference in my learning and progress! ... View more

Hello,   Appreciate your help if you could guide me and share HLD, LLD, implementation approach and all required activities for "Automatic record updation in ServiceNow via email attachments and 3rd party ticketing tool like JIRA". It would be great if you could share word document and PPT both.   Any help will be highly appreciated. Thanks   Regards, Manoj Sharma ... View more

Hello New Delhi SNUG,   I am looking for a solution deck for Salesforce ITSM to ServiceNow ITSM migration which should have required phase and activities, migration approach, challenges (considering both tools base data/logical architecture), integrations and other necessary activities. Any help is highly appreciated. Thanks   Regards, Manoj Sharma  ... View more