CSA
Please suggest some sites or articles where I can practice/do a mock test before appearing for the CSA exam.
Please suggest some sites or articles where I can practice/do a mock test before appearing for the CSA exam.
Hi everyone, hope you're doing well! I’m currently working on a ServiceNow application development and I’m in need of some hands-on guidance to move forward effectively.The app involves features like:Scoped application developmentCustom forms and UI ...
Want to create a custom interactive date range filter where data can be viewed basis the dates selection . This similar to date filter available in servicenow reports but i cant find similar interactive filter for dashboard.
Hello, Appreciate your help if you could guide me and share HLD, LLD, implementation approach and all required activities for "Automatic record updation in ServiceNow via email attachments and 3rd party ticketing tool like JIRA". It would be great if...
Hello New Delhi SNUG, I am looking for a solution deck for Salesforce ITSM to ServiceNow ITSM migration which should have required phase and activities, migration approach, challenges (considering both tools base data/logical architecture), integrati...
Hi Delhi SNUG members,I will be in Delhi for July 2025 and wanted to check in if any SNUG meetup is scheduled or planned to be scheduled then? Cheers! Anu
Hi All, Submitting this question to seek help on the best approach for one of the Service Catalog Use Case I am buildingUse Case - Tranform ecisting legacy application into Service Catalog Request Form . As per requirement, User is allowed to proceed...
I completed my payment for the CAD Certification voucher a few hours ago, but I have not yet received the voucher code. After how many hours i would get my voucher? I will directly get it to Now learning or to my email?
After upgrade the sys-id is populated instead of CSM Workspace regarding ATF test set variable step that why it is giving error
Hi Team, We have created a custom field on company table named "notification required"(check box). company field dependent on caller .If check box if false then abort any notification (restrict record to create in email table) from incident and if ch...
Hi Team, I have requirement to restrict the other group members to assign tickets (both sc tasks and incidents ) to specific group called "Capacity Mgmt "only group members of "Capacity Mgmt" will be able to assign tickets to "Capacity Mgmt". Basica...
Hi Team, We have a report Post incident review report in SOW and same report in native view but layout and field is differentWe need Configure the SOW report to be same as the native UI report. How can we edit the PIR Report in SOW ?
I need to develop a UI action button in CSM workspace which will send reminder when pressed to last email sent to person. Need help in step by step in configuring action button in CSM workspace and the script which will extract the last email sent ...
Hi All, I got a requirement in my project where customer wants a custom action status block by vendor and it will be shown when the case is in awaiting info and pending with vendor. Please help me in getting solution