Join us at the New England SNUG - March 1st

Published on by Doug Dykes

We are very excited to announce the next New England ServiceNow User Group meeting in Framingham, MA! Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.

This session will allow users to:

Trade tips, tricks and successes around the ServiceNow platform
Hear best practices and demonstrations
Network with your fellow IT professionals

Thanks in advance to our sponsor MobiChord!

REGISTER NOW!

New England SNUG Details

Date: Thursday, March 1, 2018

Time: 10:00am to 4:00pm

Location: Sheraton Framingham Hotel & Conference Center | 1657 Worcester Rd, Framingham, MA 01701 (Ball Room)

AGENDA

8:30AM - 10:00AM | Software Asset Management Workshop (REGISTER NOW!)

* Limited to customers and prospective customers

10:00am —10:30am | Registration & Networking
10:30am — 10:45am | Welcome, Introduction, House Keeping
10:45am - 11:30am | ServiceNow Roadmap — Kingston Overview
11:30am — 12:00pm | Leveraging the Now Platform to Redefine Telecom Management - MobiChord
12:00pm — 1:00pm | Networking Lunch
1:00pm -1:45pm | Customer Presentation —
- Integrating Non Standard IoT Environments into Service Now - Northeastern University - Matthew Fearnley
1:45pm — 2:30pm | Customer Presentation —
- McGraw-Hill Education— Paul Ciarfella (Self Service Portal / Response time decrease with Exigence)
2:30pm: 2:45pm | Break
2:45pm — 3:45pm | Dan Grady (ServiceNow) and Michelle Brockney (Integration Partners)
- Performance Analytics Roadmap — with a customer showcase
3:45pm - 4:00pm | Wrap up / Q&A
4:00pm| Happy Hour