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Published on by
Doug Dykes
We are very excited to announce the next New England ServiceNow User Group meeting in Framingham, MA! Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.
This session will allow users to:
- Trade tips, tricks and successes around the ServiceNow platform
- Hear best practices and demonstrations
- Network with your fellow IT professionals
Thank you to our sponsor CDI! (Click to learn more!)
New England SNUG Details
Date: Wednesday, March 6, 2019
Time: 10:30am to 4:00pm
Location: Sheraton Framingham Hotel & Conference Center | 1657 Worcester Rd, Framingham, MA 01701 (Ball Room)
Agenda
8:30am-10:30am: Performance Analytics Workshop – Dan Grady
10:30am – 11:00am: Registration & Networking
11:00am – 11:10am: Welcome, agenda, and Knowledge19
11:10am-11:40am: “Automate Data Center Operations with ServiceNow ITOM and CDI’s Hybrid Cloud Automation Framework (HCAF).” – Will Huber, Chief Technology Officer - Services & Solutions
11:40am-12:10pm: Virtual Agent Session - Dan Grady, ServiceNow
12:10pm-1:00pm: Networking Lunch
1:00pm – 1:30pm: Customer Success Session - Phil Casman, ServiceNow
1:30pm -2:15pm: Madrid Roadmap – Chris Collazo, ServiceNow
2:15pm -2:30pm: “Upgrade and Patching Best Practices” – Ryan Tetreault, ServiceNow
2:30pm-2:45pm: Networking Break / Prep Stage
2:45pm-3:45pm: Customer Panel (Glenn Goldman, Michelle Brockney, Faisal Chaudhry, and Dan Grady) – Moderated by Matthew Northeastern University
3:45pm-4:00pm: Wrap up / Q&A
4:00pm: Happy Hour
PLEASE NOTE: Due to new SNUG Guidelines the partner attendance at SNUGs is limited to the sponsoring partner only.
Event has ended
You can no longer attend this event.
Start:
Wed, Mar 6, 2019 12:30 PM PST
End:
Wed, Mar 6, 2019 06:00 PM PST
Sheraton Hotel & Conference Center, 1657 Worcester Road, Framingham, MA, 01701