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See you at the New England SNUG | Thursday, October 2| Canton MA

Published on by caterine_alvare | Updated on

Hello SNUG Members!

We're excited to be hosting the in-person New England SNUG Meeting on Thursday, October 2^nd at Top Golf Canton. Sponsored by NAVISITE (Part of Accenture).

We've got a fantastic agenda planned for the day! If you'd like to invite additional members of your team, please have them [register here].

Parking is complimentary and available at Topgolf.

AGENDA:

Morning Optional Workshop (Please bring a fully charged laptop for this session)

9:00am | Workshop Check-in
9:30am – 11:15am | Optional Hands-On Lab: How to use Process Mining to identify process improvement opportunities, Dan Grady, ServiceNow

SNUG

11:30am – 12:30pm | SNUG Registration & Networking Lunch
12:30pm – 12:35pm | Welcome & Agenda Review, Glenn Goldman, Steering Committee Leader
12:35pm – 1:00pm |AI Control Tower Overview, Andrew Vesay, ServiceNow
1:00pm – 1:30pm | Security Operations - Make Vulnerabilities Go Away, Walter Owens, ServiceNow
1:30pm – 2:30pm | Sponsor presentation: Automate First, Mature Faster: Your AI Readiness, Journey,Vickie LeRoux & Al Calabrese, Navisite, part of Accenture
2:30pm – 3:00pm | Networking Break
3:00pm – 3:30pm | Zurich Release Update, Anne Cabrill, ServiceNow
3:30pm – 4:00pm | Customer presentation: ServiceNow Certificate Management: Field Flipping Bug Discovery and Fixes, Selva Arun UMass Memorial Health
4:00pm – 5:00pm | Top Golf Experience & Reception

Special Thank you to our sponsor: NAVISITE , Part of Accenture

PLEASE NOTE: Due to SNUG Guidelines the partner attendance at SNUGs is limited to the sponsoring partner only. Any non-sponsoring partners registration will be canceled and notified

Event has ended

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Start:

Thu, Oct 2, 2025 08:30 AM PDT

End:

Thu, Oct 2, 2025 01:00 PM PDT

Topgolf Boston - Canton, Dedham Street, Canton, MA, USA