There are a lot of people out there trying to solve the same problems: scaling platforms, making sense of AI licensing, navigating governance, keeping up with SN product names, while still delivering value.    This your chance to step away from your meetings and have real conversations with those people.  Come collaborate with fellow local ServiceNow customers, share best practices, and build professional connections.   Join us   📅 Date: Thursday, June 4, 2026 ⏰ Time: 11:45 AM – 5:00 PM ➕ Optional Moveworks session at 10:30 AM 📍 Location: ServiceNow NYC Office 50 Hudson Yards, Floor 74, New York, NY 10001   Why Attend? Gain practical tips and best practices Hear key updates from ServiceNow Connect and collaborate with peers.   Famous SN NYC customers will share their experiences and best practices.  Check out the NYC SNUG Community Page to share topic ideas or use cases you’d like covered.   Space/supply is extremely limited and demand is high.  We encourage early registration!  Like now.    👉 Register here ... View more

Hello SNUG Members!   I am excited to invite you to register for Knowledge 2026!   If you have not done so already, register to attend the event to access Agenda Builder on Tuesday, April 7th.   If attending, please visit me at the Expo in the community area. The SNUG area is called The Knowledge Playground and is the heartbeat of the SNUG community at Knowledge 2026.   This dedicated space is where ServiceNow User Group members come together to connect, learn, and energize each other — face to face.   NEW this year are the SNUG pins replacing the badge ribbons! Come by to collect this keepsake that you can wear each year at Knowledge.   Whether you lead a chapter, present at local events, or are just getting started with a SNUG, the Knowledge Playground is your place at the Expo. Meet chapter leaders and steering committee members, explore resources to help grow your user group, and join drop-in conversations on topics that matter to your community.   With open seating, scheduled meet-and-greets, and community programming throughout the three days, the Knowledge Playground is more than a space — it's a reunion. Come for the connections. Leave with the inspiration to bring something great back home.   I hope to see you there!   Tracy O'Brien ... View more