Hello SNUG Members   I wanted to provide more information the upcoming World Forum in New York!   Here are some highlights:   1. Australia Release in Motion- demos and sessions reflect what's in production NOW! See real workflows and use cases built on the release.  2. Nenshad Keynote on AI Control - bridges "AI as force multiplier" to the real problem: governing AI at scale.   3. Customer Proof Points - new spotlights and use cases (EmployeeWorks maturity, Armis/Veza integration, others) -learn from your peers' implementations. 4. Otto Integration Throughout - Otto workflows woven into sessions across the board- see governance in action. 5. SME Access- have deeper technical conversations with on-site experts 6. Hands-On Sessions - more specialized sessions so you can go deeper on specific use cases    It's not too late to REGISTER TO ATTEND!   I hope to see you there!   Tracy O'Brien   ... View more

RSVPs are NOW open for the September NYC SNUG This will be a pregame developer focused SNUG before the full day Forum at Javitz. All are welcome. The extraordinary Kristy Merriam will be on hand to present the long and winding history of Studio and all latest development approaches available of the platform. We'll also introduce the growing NYC SNUG committee and share a roadmap of events being planned for the year. Pizza & adult beverages will be provided. Space is limited, so ACT NOW and RSVP at the newly updated SNUG site. LINK TO RSVP   ... View more

  Hello SNUG members!,   I'd like to personally invite you to World Forum New York on September 10, 2026 at the Javits Center. It's a completely free, one-day event where you'll discover new ways to put AI to work — for your team and your business.   World Forum is a full day of hands-on AI learning where you can build and test AI agents, explore the newest capabilities shaping your industry, and get your questions answered by industry leaders and experts. You'll also see how leading organizations are unifying their AI under a single control layer — and you'll have plenty of time to connect with peers who are navigating the same shift. People always say they wish they'd found this one sooner.   Secure your spot at World Forum New York!      I'm attending so I hope to see you there. ... View more

Hold the date   There will be a New York ServiceNow User Group event on Wednesday, September 9 from 5:30p-8p in the East Village to help kick the former Dev Meetup chapter off again.    Great way to mingle before the Forum.    Registration will be shared soon.  ... View more

There are a lot of people out there trying to solve the same problems: scaling platforms, making sense of AI licensing, navigating governance, keeping up with SN product names, while still delivering value.    This your chance to step away from your meetings and have real conversations with those people.  Come collaborate with fellow local ServiceNow customers, share best practices, and build professional connections.   Join us   📅 Date: Thursday, June 4, 2026 ⏰ Time: 11:45 AM – 5:00 PM ➕ Optional Moveworks session at 10:30 AM 📍 Location: ServiceNow NYC Office 50 Hudson Yards, Floor 74, New York, NY 10001   Why Attend? Gain practical tips and best practices Hear key updates from ServiceNow Connect and collaborate with peers.   Famous SN NYC customers will share their experiences and best practices.  Check out the NYC SNUG Community Page to share topic ideas or use cases you’d like covered.   Space/supply is extremely limited and demand is high.  We encourage early registration!  Like now.    👉 Register here ------- ... View more