Join us for the RiseUp Alumni Networking Brunch during the ServiceNow World Forum in NYC!Connect with RiseUp alumni, SNUG members, and Innovations Hub participants for a morning of community, networking, and inspiration. Wednesday, October 29 10:0...
Perhaps an odd question, but has anyone managed their organization's Internet Domains in ServiceNow? Specifically to track domains owned, who owns them, purpose for owning, cost, and supporting processes for requesting new domains and renewing exist...
The 2025 NYC SNUG will take place on Tuesday, June 3rd at ServiceNow’s Hudson Yards office. We look forward to seeing you there! Please let me know if you have any questions .Register here:https://rsvp.servicenow.com/nycsnug25
Hi Everyone, I just posted on LinkedIn about the NYC SNUG should you like to share it!https://www.linkedin.com/posts/annakinworthy_nyc-dont-miss-the-next-servicenow-user-activity-7328431452411392003-bQiI?utm_source=share&utm_medium=member_desktop&rcm...
We're excited to announce that the NYC SNUG date has been confirmed as June 3rd - hosted in our ServiceNow Hudson Yards office - with Michael Yazinsky from L'Oreal as your EMCEE for the day! The registration page will be live next week and email invi...
Hi all! Is there going to be a live NY SNUG event this spring? Or fall?
Hello Friends, We have recently acquired a customer that was with another vendor last year. They had signed a 3-year commit from the previous vendor but would like to change their licensing partner to us this year. Is that possible? The ServiceNow re...
Hello everyone, New to the NewYork SNUG Community and excited to be part of the group. Would love to participate, learn and meet other community members. Can I get some more details on how the NewYork SNUG community meets? How often and where? Than...
Hello New York, I am new to ServiceNow but have been using ITSM tools for years, in my previous 6 years I completely built out and managed a Freshservice instance for over 5000 employees with over a dozen departments all using the tool for ticket int...
I am trying to walk through the Contract renewal process (Vancouver) in my PDI and it does not allow me to do it. Using the online documentation as a guide I do not have access to any of the functionality. Do I need to add a plugin to my PDI or is ...
Hi everyone-Just left Knowledge23 and super excited to bring back so much to my teams and execs. Being very new to SN, I was curious to know where I can locate 20 min demos of the basics of ITSM, HR & the Employee center for me to show my team? I w...
I am trying to create a database view which will show all Requests (sc_request), Requested Items (sc_req_item) AND all Catalog Tasks (sc_task). My goal is to create a report off of the database view to where I can show the columns for the requests,...
CSA voucher
Hello All,Has anyone done any work with building a Predictive Problem Management Process in the ServiceNOW dashboard?Purpose: •To provide a and step-by-step framework for identifying, managing and reducing high impact failures within the environmentO...
All, We have the business rule in the Wiki article below working. It is set to "Delete all of the existing approvals for the change and restart the workflow to create new approvals" when the assigned_to changes. Reset Workflow Based on Chan...
