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craigwall
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ServiceNow User Group (SNUG), Auckland, Hosted by ServiceNow, Thursday, 30 April | 4:00 PM – 5:30 PM | including networking drinks
Join the ServiceNow User Group in Auckland for an in-person session hosted by ServiceNow at Spaces Commercial Bay, Level 17, Customs Street West, Auckland CBD.
The agenda includes two sessions:
Tuatahi First Fibre: Automating internet to your home A presentation from Tuatahi First Fibre on how they're using Sales and Order Management in ServiceNow to automate the end-to-end process of delivering fibre internet to homes across New Zealand.
ServiceNow Australia Release: Major highlights. A quick preview of the major highlights from the upcoming Australia release, covering AI moving from assistance to execution with new agentic capabilities, a modern unified analytics experience, and expanded governance across cloud and operational technology.
The session runs from 4:00 PM to 5:30 PM, including networking drinks.
Please comment below if you intend to come along so we have an idea of numbers.
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Start:
Wed, Apr 29, 2026 09:30 PM PDT
End:
Wed, Apr 29, 2026 10:30 PM PDT
Spaces Commercial Bay Tower, Commercial Bay Tower Customs Street West, Auckland CBD, Auckland, New Zealand
A walkthrough of the ServiceNow Australia release, focused on what actually matters for customers. This session covers the key themes shaping the platform - AI agents, unified data, autonomous operations, and responsible AI - and brings them to life through practical use cases across IT, customer