CMDB: Configured to Serve – from tech database to enterprise value driver [May 19, 2023 12:00PM]

[Darren18]

Join us for TechWeek 2023

19th May, 11:30 - 2pm NZT (Webinar begins at 12:00 PM)

Online and Auckland, Level 18, 80 Queen Street, Auckland CBD

You are warmly invited to TechWeek 2023.

Register here:

Webinar Registration - Zoom

If you can't make it to the talk, you can register and gain access to it on demand after the session.

In part one we explored Service Management: a panacea for uncertain times?

Join us in part 2 where we explore more about the implications for Configuration Management.

In today's fast-paced and highly competitive business environment, companies need to ensure that their IT assets and infrastructure are properly configured and managed to meet their strategic objectives. This is where a Configuration Management Database (CMDB) comes into play, serving as a central repository for all IT assets and related information, from hardware and software to networks and applications.

But a CMDB is much more than just a tech database - it can be a powerful enterprise value driver, helping organisations to streamline their IT operations, improve service quality, reduce costs, mitigate risks, and drive innovation. In this tech week talk, we'll explore the key benefits of a CMDB and how it can be configured to serve as a strategic asset for your business.

Our experts, Darren Sowter and Mark Harrison, will share their insights and experiences in implementing and optimising CMDBs for clients across industries, from financial services and healthcare to government, manufacturing and retail. They'll provide you with insights and expertise you need to get started with CMDB and unlock its full potential.

In this presentation we’ll take a fresh look at Enterprise Service Management (ESM) showing:

• The role of CMDB in IT service management and governance
• How to design and implement a CMDB that aligns with your business needs and goals
• Best practices for maintaining data accuracy and integrity in a CMDB
• How to leverage CMDB data to drive business insights and decision-making

Join us on this journey to discover how a well-configured CMDB can serve as a valuable asset for your organisation, driving operational excellence and business growth.

These sessions are highly relevant across all roles within the organisation and have profound consequences for digital organisations.

[Mark Harrison1]

The video of the presentation is here: https://youtu.be/byGDKqLRu2w?si=kcbuPK3Oxff6JQmb