Configurable Workspace Magnifying Glass not setting values

Aaron Duncan
Mega Sage

‎10-01-2024 06:19 AM

I built my first workspace for a custom app and while a user can click on a field such as assigned to, and the list drops below the field (screenshot 1), when a user clicks the magnifying glass, the popup shows up with the correct data to show, but when selecting a value, the value is not set back on the field. Any idea of what might cause this?

 

AaronDuncan_0-1727788725854.png

AaronDuncan_1-1727788746346.png

 

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2 REPLIES 2

Diogo Ramos
Giga Sage

‎10-03-2024 02:07 AM - edited ‎10-03-2024 02:08 AM

Hello, recently a colleague faced this type of issue, see if the below helps you from support: Selected reference values are not getting populated on the reference field when the value is selecte...

Resolution

Follow the below steps for the issue to be fixed:

  1. Open the page variant that is affected in the UI builder
  2. Go to settings
  3. Click the dropdown under 'Actions' & select 'Page definition' - this will open the sys_ux_macroponent record
  4. Scroll down to the composition section
  5.  Within this section, scroll down till you find the elementId: "modalContainerViewport"
  6.  Scroll down till you find operationName: RECORD#CLOSE_MODAL
  7.  Go to extensionPoints method
  8.  Here, replace the empty value ("") of "controllerElementId" with "record" & save the form.
  9. Close the workspace & test the issue, notice the issue is fixed & value gets populated.

     


    DiogoRamos_2-1727946509916.png



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Aaron Duncan
Mega Sage
In response to Diogo Ramos

‎10-09-2024 07:43 AM

That's really odd, but going to that page

 now/nav/ui/classic/params/target/sys_ux_macroponent.do%3Fsys_id%3D82faaf2502981e50de19bf7212fc3212

and there's no reference to modal or any variation of it in the Composition field. 

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