Configurable Workspace Magnifying Glass not setting values

[Aaron Duncan]

I built my first workspace for a custom app and while a user can click on a field such as assigned to, and the list drops below the field (screenshot 1), when a user clicks the magnifying glass, the popup shows up with the correct data to show, but when selecting a value, the value is not set back on the field. Any idea of what might cause this?

[Diogo Ramos]

Hello, recently a colleague faced this type of issue, see if the below helps you from support: Selected reference values are not getting populated on the reference field when the value is selecte...

Resolution

Follow the below steps for the issue to be fixed:

1. Open the page variant that is affected in the UI builder
2. Go to settings
3. Click the dropdown under 'Actions' & select 'Page definition' - this will open the sys_ux_macroponent record
4. Scroll down to the composition section
5.  Within this section, scroll down till you find the elementId: "modalContainerViewport"
6.  Scroll down till you find operationName: RECORD#CLOSE_MODAL
7.  Go to extensionPoints method
8.  Here, replace the empty value ("") of "controllerElementId" with "record" & save the form.
9. Close the workspace & test the issue, notice the issue is fixed & value gets populated.
   
   

[Aaron Duncan]

That's really odd, but going to that page

 now/nav/ui/classic/params/target/sys_ux_macroponent.do%3Fsys_id%3D82faaf2502981e50de19bf7212fc3212

and there's no reference to modal or any variation of it in the Composition field.