CSM Workspace - Record Information only displays 7 fields max

Paul Johansson
Tera Contributor

‎08-03-2023 07:24 AM - edited ‎08-03-2023 11:52 PM

Hello, I'm trying to add more fields to Secondary Values in Header Configuration settings but it seems it limits to 7 fields. If I change order of them, the fields that were hidden show but then the ones that did show become hidden instead.

 

For example Mobile Number or Gender do not show with this order:

PaulJohansson_0-1691072351003.png

PaulJohansson_1-1691072360885.png

Gilly Parker does have value set in mobile phone and gender:

PaulJohansson_2-1691072376675.png

Swapping order for mobile phone and gender:

PaulJohansson_3-1691072539157.png

Now they show but Priority and Case Reports get hidden:

PaulJohansson_4-1691072632197.png

 

Anyone know why this limitation exists?

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shawnduster
Tera Contributor

‎08-10-2023 05:46 AM

I have the same question.  Did you ever figure it out?  Thanks in advance!

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shlomiAqua
Tera Contributor

‎03-27-2024 05:48 AM

Hi

 

I would like to know how you separate the related records 

 

shlomiAqua_0-1711543655040.png

Have you resolved your issue?

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Paul Johansson
Tera Contributor

‎05-16-2024 11:22 PM

You can increase the limit by setting "glide.workspace_form_header.secondary.limit" in sys_properties from 7 to a higher value.