Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Custom view not reflecting

Not applicable

‎05-13-2025 05:41 AM

Hello,

I have created a custom view for the custom table which will be show on portal only, but the URL shows the right view but fields are different.

1. First I have created a View

2. Next created View rule for portal.

View Rule

prudhvirajy_0-1747139919449.png

On this view I have added only work notes not the additional comments.

prudhvirajy_1-1747139971274.png

But when open the task on portal it shows the additional comments field as well.

prudhvirajy_2-1747140038309.png

Please let me know how can I show only work notes on portal not the additional comments

0 Helpfuls
  • 432 Views
1 REPLY 1

FSTA
Kilo Sage

‎02-04-2026 05:28 AM

Any update on this?

 

I have a similar issue, where my view shows correctly on the portal with the base url, but not with the portal with a custom url.

0 Helpfuls