Disable filter icon on CSM/FSM Workspace.
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03-07-2025 03:38 AM
Hi Team,
Can anybody tell me how to disable the Filter option on LIST view in CSM/FSM workspace.
Thanks in Advance!!!
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03-07-2025 03:41 AM
Could you please clarify your use case? Removing the filter option may negatively impact the user experience. Also look like its is not doable.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-07-2025 03:49 AM
Hi @Dr Atul G- LNG,
Thanks for responding,
Actually, if end user logins, then we shouldn't give them the ability to change the filters, that's the reason i'm asking.
Thanks
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03-07-2025 03:53 AM
But my friend, why should the user log in to WS? WS is primarily for full users, and in order to access the user records, a user must have at least the user_admin role.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-07-2025 04:03 AM
@Dr Atul G- LNG we have a requirement to create a separate workspace to manage users and groups.
