Disable filter icon on CSM/FSM Workspace.

Mahesh Pydisett
Tera Contributor

Hi Team,

 

Can anybody tell me how to disable the Filter option on LIST view in CSM/FSM workspace.

MaheshPydisett_0-1741347485735.png

 

Thanks in Advance!!!

 

 

9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mahesh Pydisett 

Could you please clarify your use case? Removing the filter option may negatively impact the user experience. Also look like its is not doable.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi @Dr Atul G- LNG,
Thanks for responding,

Actually, if end user logins, then we shouldn't give them the ability to change the filters, that's the reason i'm asking.

MaheshPydisett_0-1741348084700.png

Thanks

 

But my friend, why should the user log in to WS? WS is primarily for full users, and in order to access the user records, a user must have at least the user_admin role.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@Dr Atul G- LNG  we have a requirement to create a separate workspace to manage users and groups.