Download Attachment upon clicking an UI action in Workspace.

[Swathi P]

Hi All,

I have an UI action called Download Template in scoped application which downloads the attachment into system . I am trying to create a workspace View for the table and added the button in Form actions and added Workspace script . Upon clicking the Download Template button in workspace. It is redirecting to Picture 2 rather than downloading the attachment. IIt is working fine in UI 16 View Not working proper in Workspace. How to correct this . Please help.

Picture1:

Picture 2:

Thanks & Regards

Swathi Padighar

[Swathi P]

Hi,

I have written a code similar even though its redirecting to the same page.

[Ankur Bawiskar]

Hi,

please share your entire script and UI action and Script include screenshots

It should work fine

Regards
Ankur

[AyushRawat]

Inside the attachment url you also need to mention your instance url.

var invoice_url = 'https://dev-xxxxx.service-now.com/sys_attachment.do?sys_id=' + result.attachment_id;