How to add a fixed query for Add button on 'task_cmdb_ci_service' table and only for incident table

[Aditi6]

Hi All,

I have a requirement to add a query - 'ref_cmdb_ci_service_auto.service_classification=Application Service^ref_cmdb_ci_service_auto.busines_criticality=1^operational_status=1' on Add button on impacted services related list of incident table.

The above query must not be implemented to any other table.

Please help me with step by step implementation, since I am very new with SOW.

Regards,
AG

[Ankur Bawiskar]

@Aditi6 

you didn't mention in your question that you want this for workspace

I believe I answered your original question

for workspace you need to find the Related List Action and then check how the query is getting applied and then make changes

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar · Accepted solution]

@Aditi6 

Hope you are doing good.

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