How to create UI policy in Workspace to show Risk field editable only in Change NEW state ?

Virendra K
Kilo Sage

Hi All,

 

I have a requirement to show change Risk field editable when its in NEW state. 

I need to create UI policy in workspace. How we could achieve this requirement in Workspace?

 

Regards,

Virendra

1 ACCEPTED SOLUTION

Shruti
Mega Sage
Mega Sage

Hi,

Create a Ui policy to run in New state 

Select UI type Mobile/Service Portal to run in workspace

Shruti_0-1734605350101.png

 

View solution in original post

4 REPLIES 4

Shruti
Mega Sage
Mega Sage

Hi,

Create a Ui policy to run in New state 

Select UI type Mobile/Service Portal to run in workspace

Shruti_0-1734605350101.png

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Virendra K 

 

I'm not sure, what is use case but as per process, Risk gets populated via either risk questions or risk assessment, making it editable is risk and can impact your process as well. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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@Dr Atul G- LNG  Thanks for the reply.

Requirement is for Workspace where we have not Risk assessment and question.

In classic mentioned process is there.

Hi @Virendra K 

 

It should not be the case,in my PDI i can see

 

AGLearnNGrow_0-1734609502684.png

 

 

also if you are making it editable on WS and is any user open change in native view then it will be overwritten. So instead of making in editable better to hide in WS , atelast from native view process will same 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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