How to hide the Playbook tab from SideBar in Sow ?

[G Vladimirova]

Hello , working on a new instance greenfield. We have Australia release with MIM. Currently we want to hide the Playbook from the sidebar . I tried with some sys properties, just got to this 

but as you see the button is still shown. I have also tried finding the sys_ux_screen entry (sys_id 6b77b70d3b4ae2100c5dd1c643e45ae4) from UI builder from the sidebar collection and deactivating it, but it is still visible. Does anyone have any ideas? 

[Ankur Bawiskar · Accepted solution]

@G Vladimirova 

see if you set it false in script does it hide?

https://instanceName.service-now.com/nav_to.do?uri=sys_ux_screen_condition.do?sys_id=36270f39533431108f2bddeeff7b1216

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[G Vladimirova]

I have added 

and no result , I have then deactivated this record and still no result

[Ankur Bawiskar]

@G Vladimirova 

did you try to set return false?

how did you add that logic?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[G Vladimirova]

Oh ok 

this worked , can you explain how you got this record ? From where did you find it?