How to hide UI Actions inherited from a parent table on a workspace without affecting parent table?

Smith Johnson
Kilo Sage

Hello,

I have created a custom table extending the OOTB "Interaction" table.
By opening a record of the custom table, I see the following UI Actions.

SmithJohnson_0-1744822270866.png

 


What is the best practice in order to hide such UI Actions, without affecting the parent table?
This means, that e.g., Create Incident should be hidden on the custom table, but still available on the Interaction table.

Thank you,
Smith.

6 REPLIES 6

Sanjay Bagri1
Tera Guru

Hello @Smith Johnson ,

 

Please could you go through the below link : 

https://www.servicenow.com/community/developer-forum/best-practice-remove-ui-action-from-extended-ta...

 

https://www.servicenow.com/community/next-experience-forum/hide-the-ui-actions-in-csm-configurable-w...

 

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 


Best Regards
Sanjay Bagri

Robert H
Mega Sage

Hello @Smith Johnson ,

 

Please create a copy of the UI Action, change Table to the custom child table, set Overrides to the original UI Action, and set Condition to "false", as shown in the following example:

 

RobertH_0-1745083369300.png

Repeat this for all the other UI Actions you want to hide on the custom child table.

 

Regards,

Robert