How to remove "Click to print" option in servicenow workspace

[syedkarim]

Hi ,

Could you please let me know how to remove the “Click to Print” option from the top right corner in the ServiceNow Workspace? This report was configured using an iframe component.

 

[Dr Atul G- LNG]

Look like you are using old interface. you need to check the code of iframe only.

[suhaskp]

Hi,

The "Click to Print" option in Workspace is typically rendered via the component configuration (especially when using an iframe or report component).

Solution:

You can remove it by controlling the component or restricting the print UI via configuration.

Steps:

1. Open UI Builder
2. Navigate to your Workspace page
3. Locate the iframe/report component
4. Check for:
• Properties related to toolbar/header
• Disable or hide "Print" option if available
5. If not configurable:
• Modify the source URL to remove print parameters (if report-based)
• OR apply CSS override in the component

Alternate Approach:

If the iframe is loading a report:

• Use URL parameters like:

&sysparm_view=workspace

or remove print-related UI elements via custom view.

Explanation:

Workspace components are configurable, and UI elements like print options are controlled at component or source level rather than system-wide.

Reference:

https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/workspace/concept/w...

Hope this helps.

If helpful, please mark the answer as correct.

[tomasscerba]

Hi @syedkarim ,

IFrames are used to render pages outside of ServiceNow. They are not built inside Workspace. You are just rendering URL of external web page.

So, make sure that you localize the page where the IFrame is placed and make sure that this button is even in your control. Meaning it was placed by your or former team.

Please mark helpful if this helped you.