How to remove specific workspace from the Workspaces list ONLY for specific users.

[IronPotato]

Hi All,

is there an easy way to remove specific OOB SN workspace from the Workspaces lists ONLY for specific users? Goal is to restrict users to go to specific workspace but not affect any existing setup for all other users.

I found this solution, but I'm afraid that this would restrict access to all of the users that would not have that role in that ACL on entire instance.

Solved: Workspaces: How to hide/ restrict users Workspace ... - ServiceNow Community

any help would be appreaciated.

Thank you.

[Gomathi Kannan]

Hi Tomas,

I believe best way to restrict the workspace is configuring the ux_route ACL. If you are worried OOTB role then my suggestion is to create custom role and then add this custom role in your ACL & to specific users.

Mark it Helpful and Accept Solution! If this helps you to understand.

BR,

Gomathi K

[IronPotato]

Hi @Gomathi Kannan ,

that's the solution that is suggested in the link I've provided, but if you think about it. If you choose decision type "Allow If" or "Deny Unless" both types are useless.

Allow If can't be used because I don't want to allow access to my roles. I would have to know X number of each platform roles to reverse the logic but that would be ridiculous solution.

Deny Unless - same here I would have to list each role on platform that should have access to that Workspace.

I'm missing Deny If decision type.

[IronPotato]

Hi @Brad Tilton ,

I'm sorry to tag you on this, but would you be so kind and let me know, whether there's any solution to that?

Any help would be appreciated.

Thank You.