New Button on Click not responding in custom workspace for Knowledge module
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a week ago
onclick button not responsive it should open template selector. Its working OOB workspace but not on custom workspace. Please help me on it
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Monday
Check the List Action for this New button and see the configuration. share the screenshot here
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Tuesday
I have checked the List action (New) which is used same for custom workspace and OOB workspace (Service operation workspace). For OOB workspace the button is working when I clicking on it will open template to select knowledge base but not working for custom one, could you please which screen shot you want exactly?
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Tuesday
Looks like you have to add event mapping for your workspace. check the related list of the New button(List Action)- UX addon event mappings. Also to be sure change the label of the new button just to confirm it is the same one reflecting on both OOB and custom workspace.
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Wednesday - last edited Wednesday
I have changed the label, and it is reflecting on both OOB and custom workspace. can you help me on how to add event mapping for the custom one